Privacy Policy

Effective Date: 12 August 2026

Carvel Auto respects your privacy and is committed to protecting your personal information.

Information We Collect

When you submit an enquiry through our Facebook or Instagram advertisements, lead forms, website, WhatsApp or other communication channels, we may collect information such as:

• Full name

• Phone number

• Email address (if provided)

• Vehicle/model you are interested in

• Financing or loan-related enquiry information

• Trade-in information (if applicable)

• Other information that you voluntarily provide

How We Use Your Information

We may use your information to:

• Respond to your Perodua vehicle enquiry

• Provide vehicle information and quotations

• Assist with financing or loan enquiries

• Provide information about promotions and offers

• Arrange test drives or appointments

• Contact you regarding your enquiry

• Provide customer service and follow-up

Sharing of Information

We do not sell your personal information. Your information may only be shared with relevant authorised parties or service providers when necessary to process your enquiry, financing application, vehicle purchase or related services, subject to applicable laws.

Data Protection

We take reasonable steps to protect the personal information provided to us from unauthorised access, misuse or disclosure.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable legal and business requirements.

Contact

If you have any questions regarding this Privacy Policy or would like to request deletion of your information, please contact Carvel Auto through our official contact channels.

By submitting your information through our advertisements, forms or other communication channels, you acknowledge that you have read this Privacy Policy and consent to us using your information for the purposes described above.